Acupuncture and Health Insurance

We are happy to bill health insurance companies for patients who have acupuncture benefits that cover their diagnosis. Please read our FAQ below for more information if you plan to use your health insurance. We require 72 hours to verify your benefits.

Will my insurance pay for acupuncture treatments? Maybe. We require payment at the time of services and need at least 72 hours to verify benefits. If you schedule an appointment for tomorrow, you will have to pay out of pocket until we can verify that you have acupuncture benefits, and your condition is covered. 

A few insurance companies offer coverage under certain plans. Some large employers, and companies from out of state have corporate policies that offer benefits, but all plans are different. We strongly suggest you call the number on the back of your insurance card to verify your personal coverage and that acupuncture is covered for what you want treated. 

Most patients without coverage can use their HSA and Flex spending accounts for acupuncture. We also provide Superbills with billing codes for so patients can file on their own and get reimbursed for treatment. 

Does Remedy file insurance claims? We are currently in network and file claims with Aetna and United Healthcare for those patients with acupuncture coverage. However, not all treatments will be covered by insurance. When we do file, your insurance company only covers the conditions they deem treatable with acupuncture. You can call the number on the back of your insurance card or call the office if you have questions about your condition and whether it will be covered.

Does Blue Cross and Blue Shield cover acupuncture? Remedy currently offers our BCBS patients a 20% discount on all services. BCBS NC does not credential licensed acupuncturists so you will have to pay out of pocket with a 20% discount. We will provide you with the paperwork to file on your own for reimbursement. 

Does Remedy accept Medicare and/or Medicaid? I notice that my 2021 Medicare Benefit Plan through the state offers up to 20 acupuncture visits with a copay. No, you will have to pay out of pocket. Remedy offers a 20% discount for those with Medicare and/or Medicaid. The new Medicare Benefit Plan requires that acupuncture be performed by Licensed Acupuncturists in a setting with medical providers who are already in the Medicare/Medicaid system, and ready to submit billing directly to Medicare. At this time, Licensed Acupuncturists are not part of the Medicare system. This is a federal health care system, and in order to be medical providers in Medicare, the law must be updated by Congress.